Business Management and Advisory
Business Transformation
We work with our clients to set the right strategic direction for business transformation initiatives that are aimed at adding commercial value to their businesses, through improved strategy definition covering people, process, organization and technology.
Business-IT Alignment
We enable our clients’ IT functions in aligning with Business functions to create value for their customers. We help our clients identify their business drivers, create IT Vision & Strategy, assess & identify gaps in IT, assets & organizational investment alignment with business strategy.
Business Process Transformation
We help our clients in assessing their existing business processes to identify process reengineering and business process outsourcing needs to increase operational efficiencies and accelerate time-to-market for products and services.
Shared Services
We enable our clients to leverage cost optimization benefits achieved through setting up shared services centers. We offer customized coexisting shared services models to fit specific organizational and business context.
We do business process lift and shift covering processes for Finance, Human Resource and Procurement, along with industry specific process for banking like Reconciliations and settlements, Health care processes of patient record keeping and care delivery services.
Program and Project Management
Our Program and Project Management services provide our clients with highly skilled and expert team of professionals with decades of experience in managing complex IT projects, with an exemplary track record of successful project deliveries across industries and geographies. We deliver services to ensure the right value trickles down into the organization through adopting internationally accepted and recognized project management practices to ensure the yield on efforts is at maximum. Be it waterfall or agile or a hybrid or following any of the models of PMI, Prince2, AIPM etc., we have expertise in delivering projects and programs by complying with these standards, while ensuring that necessary leadership in end project goal through benefits realization for a project or program is delivered.
Bid Management, Services & Products Evaluation
We work with our clients on end to end bid management services for complex projects that are tailored to suit specific business needs and based on a structured methodology, to respond to public and private sector tenders by putting together compelling & winning bid proposals. Right from the initiation we engage with relevant stakeholders and our journey through this process ends with a timely submission and award of the contract!
We further extend our services to our clients during service & products evaluation and they rely on us in finding the best-fit for their organization. We provide expert advisory on identification of business requirements, RFP generation, potential vendors, products identification and vendor selection.
Service Quality
Businesses in digital age rely heavily on IT services to meet ever-increasing customer expectations. This rise in performance and service quality expectation is a growing concern. We work with our clients to address this concern through enabling them manage the quality of support function services delivered to their customers and utilized within the organization. We apply different techniques to analyze and ensure quality of services across all functions spanning business.